We’re pleased to share some exciting news - we’re moving to a new, larger warehouse facility as part of our continued investment in growth.
This is an important milestone for the business and a major step forward in improving the way we support our retailers. By relocating to a bigger facility, we are increasing our capacity, strengthening our infrastructure, and creating a better foundation for future demand.
For our retailers, this move is all about better service. The new warehouse will help us operate more efficiently, improve stock handling, and give us greater ability to scale as the business continues to grow.
What this means for orders
Our website will remain fully live throughout the relocation period, so orders can still be placed as normal.
The only temporary change is to dispatch. Orders placed after 1pm on Friday 27th March will not begin dispatching until Monday 30th March from 10am.
Orders placed on Monday may also experience a small delay while we work through the backlog built up during the relocation period.
This short pause is a necessary part of completing the move safely and efficiently, and our team will be working hard to get everything back up and running as quickly as possible.
Why we’re making this move
This warehouse relocation represents a significant investment in our infrastructure. It reflects our commitment to building a stronger operation that can better serve our retailers and their customers.
As demand continues to grow, it is important that we have the right space and systems in place to support that growth. This upgrade will allow us to improve capacity, maintain service levels, and continue developing as a reliable long-term partner to our retail network.
Looking ahead
We see this move as a positive step forward, not just for our business, but for the retailers we work with every day.
While there will be a brief pause in dispatch, the long-term benefit is a bigger, better facility designed to help us serve you more effectively going forward.
We appreciate your patience and support during the transition.
If you have any urgent questions, please contact your account manager or our customer service team.